Terms and Conditions

Effective Date: 01/01/2025

Company Name: Chase Homes

Jurisdiction: United States (Headquartered in California)

These Terms and Conditions (“Agreement”) form a legally binding agreement between you (“you,” “Customer,” or “Client”) and Chase Home Services (“Company,” “we,” “us,” or “our”), governing your access to and use of our website, digital platforms, and related services.By using our website or requesting services from us, you agree to these Terms. If you do not agree, please do not use our services.

1. Scope of Services

Chase Home Services provides residential solar consultation, design, installation, and support services. Our offerings may include:

Energy usage evaluation and remote consultations
Custom solar system design
Coordination with licensed local installers
Monitoring setup and post-install support
Educational tools and lead qualification via online forms

While we are headquartered in California, our services are available to eligible property owners and decision-makers across the United States, subject to applicable local laws and utility company requirements.

2. Eligibility

To use our services, you represent and warrant that:

You are at least 18 years of age and authorized to act on behalf of the property owner or entity.
The information you provide is accurate and complete.
You agree to comply with all applicable local, state, and federal laws.

If you are outside California, you understand that availability, rebates, net metering, and permitting may vary by region and utility provider.

3. Estimates, Disclaimers, and No Guarantee of Savings

All system output projections, utility savings estimates, and financial models are for informational purposes only. These are based on industry-standard modeling tools (e.g., PVWatts), historical utility data, and user input

We do not guarantee:

Specific system performance
Fixed energy savings
Eligibility for tax incentives or rebates

We encourage you to consult with a licensed tax professional or financial advisor before making purchasing decisions based on energy savings projections.

4. Third-Party Installers & Partners

In many jurisdictions, installations are completed by licensed, local third-party contractors who operate independently from Chase Home Services. We make best efforts to ensure you are connected with qualified providers but do not assume responsibility for the workmanship, licensing, or warranty compliance of these third parties unless expressly agreed in writing.

5. Intellectual Property

All intellectual property on our website—including text, graphics, videos, software, and branding—is owned by Chase Home Services or its licensors. You may not use, copy, modify, distribute, or create derivative works without our express written permission.

6. Limitations of Liability

To the maximum extent permitted by applicable law:

Chase Home Services shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including lost savings or business interruption.
Our total liability for any claim shall not exceed the fees you paid directly to us for the services in question.

7. Consumer Rights & Cooling-Off Period (Where Applicable)

If you are a residential customer in a state that provides a "cooling-off" period (e.g., California: 3 business days), you may cancel any signed agreement without penalty during that time. Instructions for cancellation will be provided in your service contract or proposal.

8. Force Majeure

We are not liable for failure or delay in performance due to events beyond our control, including acts of God, natural disasters, changes in regulations, supply chain interruptions, internet outages, labor shortages, or pandemics.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles, even if you reside elsewhere in the United States.

Dispute Resolution:

You agree to first attempt to resolve any dispute with us informally.
If not resolved, the dispute will be settled by binding arbitration under the rules of the American Arbitration Association (AAA) in Los Angeles County, California.
You waive your right to a jury trial and class action claims, to the fullest extent permitted by law.

10. Modifications

We reserve the right to update or modify these Terms at any time. The most current version will always be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of those changes.